At Star Global Solutions, we understand it’s getting harder to provide a cost-effective, exceptional customer service to support the entire consumer-provider cycle. That is why we offer reliable call centre services to support your customers 24/7 and answer any questions they have.
Outsourcing tasks such as inbound and outbound call centre services can streamline your business process, increase your competitive advantage, save you money, and maximise the lifetime value of your customers. We can provide friendly, professional people with the relevant skills to increase your customer satisfaction and retention. Whatever type of business you run, we can tailor our call centre services to suit your needs and enhance the experience of your customers.
To find out how we can help your business in New Zealand, Australia and beyond, contact us today.
When you outsource tasks such as customer support to Star Global Solutions, you can trust that your customers are being treated with respect and courtesy while they are looked after. Therefore, you can with the job of finding new customers while we help your existing customers any time, day or night.
It also means you can quickly grow your business with lower overheads knowing you have knowledgeable, customer-focused people boosting your brand and ensuring improved customer referrals.
We offer affordable, specialised support and professional representatives of your business for:
IT and software
Networking
Finance and insurance related services
Marketing and retail products
Star Global Solutions offers inbound call centre services with competitive rates and exceptional services predominately to businesses in Australia and New Zealand. We can provide:
Customer service and live chat
24/7 Answering Service
Technical and Helpdesk support
IT network support
Reservations, bookings and appointment making
Order processing
Email Support
We can also manage all your outbound call centre services on behalf of your business such as:
Appointments
Telemarketing, telesales and fundraising
Lead Generation
Phone Surveys
Contact list updating
Verification services
Star Global Solutions will represent your business with tailor made call centre services that keep your valuable customers satisfied. To learn more about this service or our other business process solutions, get in touch today. Call Star Global Solutions on 021 460 026, or contact us online and we’ll get back to you shortly.
